CompTIA
220-802 · Question #71
Ann, a home user, brings a Windows XP PC in for repair and reports that several disk read errors are occurring. She has run check disk and errors have been reported several times. Which of the…
The correct answer is B. Backup all data on the drive D. Purchase a new hard drive. First backup all the data from the drive to prevent data loss. Get a new hard drive and restore the data on the new drive.
Hardware and network troubleshooting
Question
Ann, a home user, brings a Windows XP PC in for repair and reports that several disk read errors are occurring. She has run check disk and errors have been reported several times. Which of the following should a technician recommend? (Select TWO).
Options
- AIncrease the amount of RAM to improve disk checks
- BBackup all data on the drive
- CUpgrade to a home server
- DPurchase a new hard drive
- EChange the drive configuration to RAID 0
- FUpgrade to Windows 7 Professional
How the community answered
(43 responses)- A2% (1)
- B74% (32)
- C2% (1)
- E7% (3)
- F14% (6)
Explanation
First backup all the data from the drive to prevent data loss. Get a new hard drive and restore the data on the new drive.
Topics
#hard drive failure#CHKDSK#data backup#disk errors
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