Ann, a home user, brings a PC in for repair and reports that performance has become extremely slow when working on documents and viewing pictures. Which of the following suggestions should a…

The correct answer is A. Upgrade to a solid state drive. Upgrading to a solid state drive (SSD) (A) is the best recommendation for this scenario. Working on documents and viewing pictures are disk I/O-intensive tasks. A failing or aging mechanical hard drive (HDD) degrades significantly in read/write speeds, causing the exact…

Hardware and network troubleshooting

Question

Ann, a home user, brings a PC in for repair and reports that performance has become extremely slow when working on documents and viewing pictures. Which of the following suggestions should a technician make?

Options

AUpgrade to a solid state drive
BIncrease the clock speed on the CPU
CRun the file system check tool
DUpgrade to a high performance video card

How the community answered

(33 responses)

A
76% (25)
B
9% (3)
C
12% (4)
D
3% (1)

Explanation

Upgrading to a solid state drive (SSD) (A) is the best recommendation for this scenario. Working on documents and viewing pictures are disk I/O-intensive tasks. A failing or aging mechanical hard drive (HDD) degrades significantly in read/write speeds, causing the exact symptoms described. An SSD provides dramatically faster access times with no moving parts. Option B (increasing CPU clock speed) would help with processing-heavy tasks, not storage-bound ones. Option C (file system check) might resolve file corruption but would not address a physically degrading drive. Option D (high-performance video card) would help with rendering graphics-intensive applications or gaming, not general document and photo tasks.

Topics

#SSD upgrade#storage performance#slow PC diagnosis#hardware optimization

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