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CompTIA

220-802 · Question #673

A newly installed application runs every time the operating system boots causing a delay during startup. Which of the following tools will allow a technician to resolve the problem?

The correct answer is D. MSCONFIG. MSCONFIG (System Configuration) is the Windows utility used to manage startup programs and services, allowing a technician to disable applications that launch at boot.

Hardware and network troubleshooting

Question

A newly installed application runs every time the operating system boots causing a delay during startup. Which of the following tools will allow a technician to resolve the problem?

Options

  • ASFC
  • BDXDIAG
  • CREGSRV32
  • DMSCONFIG

How the community answered

(36 responses)
  • A
    3% (1)
  • C
    6% (2)
  • D
    92% (33)

Why each option

MSCONFIG (System Configuration) is the Windows utility used to manage startup programs and services, allowing a technician to disable applications that launch at boot.

ASFC

SFC (System File Checker) scans and repairs corrupted Windows system files and has no ability to manage startup programs.

BDXDIAG

DXDIAG is the DirectX Diagnostic Tool used to gather hardware and driver information for troubleshooting graphics and sound issues.

CREGSRV32

REGSVR32 is used to register or unregister COM/ActiveX DLL components and does not manage startup entries.

DMSCONFIGCorrect

MSCONFIG provides a 'Startup' tab (or links to Task Manager in Windows 8+) where a technician can view and disable programs that are configured to run at boot. By unchecking the offending application, the startup delay is resolved without uninstalling the software. No other built-in tool provides this startup management interface as directly.

Concept tested: Managing startup programs with MSCONFIG

Source: https://support.microsoft.com/en-us/windows/using-system-configuration-in-windows-7-and-8-b03e75e0-52ac-f4f7-9e05-5f13e5c0f0a2

Topics

#MSCONFIG#startup programs#boot delay#system configuration

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