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220-802 · Question #657

Joe, a technician, is sent out to investigate a PC which refuses to turn on for a customer after a recent thunderstorm. Upon arrival, Joe notices a heavy scent of what seems to have been an…

The correct answer is D. PSU. The Power Supply Unit (PSU) is the component most directly exposed to power surges from lightning events and is the most common source of an electrical burn odor after a thunderstorm.

Hardware and network troubleshooting

Question

Joe, a technician, is sent out to investigate a PC which refuses to turn on for a customer after a recent thunderstorm. Upon arrival, Joe notices a heavy scent of what seems to have been an electrical burn. Which of the following PC components would be MOST likely at fault for the failure?

Options

  • AODD
  • BCPU
  • CHDD
  • DPSU

How the community answered

(55 responses)
  • A
    2% (1)
  • B
    4% (2)
  • D
    95% (52)

Why each option

The Power Supply Unit (PSU) is the component most directly exposed to power surges from lightning events and is the most common source of an electrical burn odor after a thunderstorm.

AODD

An ODD (Optical Disc Drive) is a low-power peripheral that rarely fails from power surges in a way that produces a burn smell, and it is not in the primary power path.

BCPU

While a CPU can be damaged by power events, it is protected downstream by the PSU and motherboard voltage regulators, making it a less likely first failure point.

CHDD

An HDD receives conditioned DC power from the PSU and can be damaged by surges, but it does not typically produce a strong electrical burn odor and is less exposed than the PSU.

DPSUCorrect

The PSU is the entry point for AC power from the wall and contains capacitors, transformers, and voltage regulators that are highly vulnerable to voltage spikes caused by lightning or power surges. A surge that exceeds the PSU's protection rating will often cause internal components to burn out, producing the characteristic electrical burn smell. Replacing the PSU is the first diagnostic step after a storm-related power failure.

Concept tested: Diagnosing PSU failure after a power surge

Source: https://www.comptia.org/certifications/a

Topics

#PSU#power supply#electrical damage#hardware failure

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