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220-802 · Question #618

Joe, a customer, called and stated that since a virus was removed from his PC, Windows is now displaying errors about damaged system files. Which of the following tools should be used to correct the…

The correct answer is D. SFC. SFC (System File Checker) is a built-in Windows utility (run as 'sfc /scannow') that scans protected operating system files and replaces corrupted or missing ones with cached originals. Viruses commonly corrupt or delete system files, making SFC the ideal recovery tool. CHKDSK…

Hardware and network troubleshooting

Question

Joe, a customer, called and stated that since a virus was removed from his PC, Windows is now displaying errors about damaged system files. Which of the following tools should be used to correct the issue?

Options

  • ATASKKILL
  • BDISKPART
  • CCHKDSK
  • DSFC

How the community answered

(23 responses)
  • A
    4% (1)
  • B
    4% (1)
  • D
    91% (21)

Explanation

SFC (System File Checker) is a built-in Windows utility (run as 'sfc /scannow') that scans protected operating system files and replaces corrupted or missing ones with cached originals. Viruses commonly corrupt or delete system files, making SFC the ideal recovery tool. CHKDSK checks the disk's file system and sectors for errors but does not repair OS system files. TASKKILL terminates running processes, and DISKPART manages disk partitions - neither addresses corrupted system files.

Topics

#SFC#system file checker#Windows repair#corrupted system files

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