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220-802 · Question #606

Joe, a user, reports that each time his laptop is logged in to the company's headquarters, his system time changes. After Joe returns home, he adjusts the clock, which stays set correctly until the…

The correct answer is D. The laptop's time zone is incorrectly set. When Joe's laptop connects to the corporate domain, Windows Time Service synchronizes the UTC time correctly, but an incorrectly configured local time zone causes the displayed clock to show the wrong time.

Hardware and network troubleshooting

Question

Joe, a user, reports that each time his laptop is logged in to the company's headquarters, his system time changes. After Joe returns home, he adjusts the clock, which stays set correctly until the computer is again at the company's headquarters. No other users have reported any issues. Which of the following is MOST likely occurring?

Options

  • AThe domain time controller is incorrect
  • BThe laptop firmware needs to be updated
  • CThe laptop has a malware infection
  • DThe laptop's time zone is incorrectly set

How the community answered

(26 responses)
  • A
    12% (3)
  • B
    4% (1)
  • C
    4% (1)
  • D
    81% (21)

Why each option

When Joe's laptop connects to the corporate domain, Windows Time Service synchronizes the UTC time correctly, but an incorrectly configured local time zone causes the displayed clock to show the wrong time.

AThe domain time controller is incorrect

If the domain time controller were broadcasting incorrect time, all domain-joined machines would be affected, not just Joe's laptop.

BThe laptop firmware needs to be updated

A firmware (BIOS/UEFI) update addresses hardware-level bugs and would not resolve a time zone display discrepancy.

CThe laptop has a malware infection

Malware is unlikely when the behavior is consistent, reproducible at a specific location, and no other symptoms are present.

DThe laptop's time zone is incorrectly setCorrect

Windows domain members synchronize time with the domain controller using UTC as the base. If the laptop's time zone is set incorrectly (e.g., set to a zone that matches headquarters rather than Joe's home location), the clock will appear correct at headquarters but wrong at home, and vice versa. Correcting the time zone setting resolves the issue permanently without affecting other users.

Concept tested: Windows domain time synchronization and time zone configuration

Source: https://learn.microsoft.com/en-us/windows-server/networking/windows-time-service/windows-time-service-top

Topics

#time zone settings#domain time sync#laptop configuration#NTP

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