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CompTIA

220-802 · Question #596

A technician wants to run a full diagnostic of the file system on a user's hard drive and fix any index errors encountered, but the group policy on the computer prevents this from being executed…

The correct answer is D. Reboot the PC into Recovery Console and run CHKDSK with the /R switch. CHKDSK /R performs the most thorough scan: it locates bad sectors, recovers readable information, and implicitly includes the /F flag (which fixes file system errors and index corruption). Booting into Recovery Console bypasses the group policy restriction that blocks…

Hardware and network troubleshooting

Question

A technician wants to run a full diagnostic of the file system on a user's hard drive and fix any index errors encountered, but the group policy on the computer prevents this from being executed while in Windows. Which of the following can the technician do to accomplish this?

Options

  • AReboot the PC into Recovery Console and run CHKDSK with the /I switch.
  • BReboot the PC into Safe Mode and run Disk Defragmenter from the System Tools.
  • CReboot the PC into Safe Mode and run Disk Cleanup from the System Tools.
  • DReboot the PC into Recovery Console and run CHKDSK with the /R switch.

How the community answered

(39 responses)
  • A
    8% (3)
  • B
    15% (6)
  • C
    3% (1)
  • D
    74% (29)

Explanation

CHKDSK /R performs the most thorough scan: it locates bad sectors, recovers readable information, and implicitly includes the /F flag (which fixes file system errors and index corruption). Booting into Recovery Console bypasses the group policy restriction that blocks in-Windows execution. The /I switch (A) is an NTFS-only flag that performs a less rigorous index check - it skips some checks for speed and would not constitute a 'full diagnostic.' Disk Defragmenter (B) and Disk Cleanup (C) do not perform file system diagnostics or fix index errors.

Topics

#CHKDSK#Recovery Console#file system repair#disk diagnostics

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