220-802 Question #584: Real Exam Question with Answer & Explanation

The correct answer is B: RAID drivers need loading. Server hardware commonly uses RAID controllers to manage hard drives. The Windows installer does not natively include drivers for many enterprise RAID controllers, so it cannot detect or communicate with the drives connected to them. The technician must load the appropriate RAID

Question

When installing Windows on a new server, a technician gets an error reporting that no suitable hard drives are available for installation. Which of the following is MOST likely the issue?

Options

ABluetooth pairing is disabled
BRAID drivers need loading
CPXE boot server unavailable
DCMOS battery needs replaced

Explanation

Server hardware commonly uses RAID controllers to manage hard drives. The Windows installer does not natively include drivers for many enterprise RAID controllers, so it cannot detect or communicate with the drives connected to them. The technician must load the appropriate RAID controller drivers during the early stages of installation (using the 'Load Driver' option) before Windows can recognize the drives. Bluetooth pairing (A) has no relevance to hard drive detection. PXE boot server unavailability (C) would prevent network-based installation from starting at all, not cause a drive detection failure mid-install. A dead CMOS battery (D) can cause BIOS settings to reset but would not prevent the OS installer from detecting drives.

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