220-802 · Question #447
You are troubleshooting a printer. What are common symptoms of printer failure or other printer issues? (Select the two best answers.)
The correct answer is A. Vertical lines on the page C. Unable to install the printer. Vertical lines on printed pages (A) are a classic hardware symptom caused by a dirty or scratched printer drum, clogged ink nozzles, or a failing toner cartridge. Being unable to install the printer (C) indicates a driver, connectivity, or configuration problem - a direct…
Question
You are troubleshooting a printer. What are common symptoms of printer failure or other printer issues? (Select the two best answers.)
Options
- AVertical lines on the page
- BNum lock indicator lights are on
- CUnable to install the printer
- DFailure to document cable and screw locations
- EFailure to organize parts
How the community answered
(42 responses)- A88% (37)
- B2% (1)
- D7% (3)
- E2% (1)
Explanation
Vertical lines on printed pages (A) are a classic hardware symptom caused by a dirty or scratched printer drum, clogged ink nozzles, or a failing toner cartridge. Being unable to install the printer (C) indicates a driver, connectivity, or configuration problem - a direct printer issue. Num lock indicator lights being on (B) is a keyboard indicator with no relation to printing. Failure to document cable/screw locations (D) and failure to organize parts (E) are poor technician practices, not printer symptoms.
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