A new application is installed which adds three new services to a customer's PC. The customer asks for help, because the new application will not start. A technician investigates and finds that one of the services has failed to start. They attempt to manually start the service but it fails. Where should the technician look NEXT for more information? (Select TWO).

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C. Log files for the new application Application-specific log files often contain verbose error messages written by the application itself, which can pinpoint why a service dependency or initialization step failed. Event Viewer (D) records Windows service control manager errors and application event logs, providing system-level detail about why the service could not start. Together these two sources give the most complete picture of the failure. D. Event Viewer

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A. Task Manager Task Manager displays currently running processes and resource usage but does not provide error details or logs for services that failed to start.

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B. System registry The system registry stores configuration values but does not contain diagnostic event logs or error messages explaining a service startup failure.

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E. %SystemDir%\System32\Drivers The %SystemDir%\System32\Drivers folder contains kernel-mode driver files and is not a source of application service error logs or diagnostic information.

A new application is installed which adds three new services to a customer's PC. The customer asks for help, because the new application will not start. A technician investigates and finds that one…

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