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CompTIA

220-802 · Question #255

Which of the following should a technician do LAST after cleaning up a virus infection?

The correct answer is D. Educate the end user. Most of the time users install virus, Trojans and other malicious codes on their computers unknowingly. The best to prevent this loophole is to educate the user about viruses and where to look and what to do to prevent installing malicious codes.

Hardware and network troubleshooting

Question

Which of the following should a technician do LAST after cleaning up a virus infection?

Options

  • AEnable system restore and create restore point
  • BUpdate antivirus software
  • CSchedule scans and updates
  • DEducate the end user

How the community answered

(29 responses)
  • A
    7% (2)
  • B
    3% (1)
  • D
    90% (26)

Explanation

Most of the time users install virus, Trojans and other malicious codes on their computers unknowingly. The best to prevent this loophole is to educate the user about viruses and where to look and what to do to prevent installing malicious codes.

Topics

#virus removal procedure#malware remediation#user education#security best practices

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