220-802 · Question #171
A technician is tasked with upgrading a network card on a Windows 7 Professional PC. The technician installs the network card, loads Windows XP drivers that came with the network card, and reboots…
The correct answer is A. Remove network drivers E. Boot up in safe mode. The best way to solve this issue is to remove network drivers and restart the computer. Boot up in safe mode and reinstall the drivers.
Question
A technician is tasked with upgrading a network card on a Windows 7 Professional PC. The technician installs the network card, loads Windows XP drivers that came with the network card, and reboots the PC. Upon rebooting, the computer blue screens and the technician cannot get the computer to boot up properly. Which of the following should the technician perform to resolve this issue without any data loss? (Select TWO).
Options
- ARemove network drivers
- BInstall Windows XP Service Pack 3
- CReinstall Windows 7 Professional
- DInstall Windows 7 Service Pack 1
- EBoot up in safe mode
How the community answered
(42 responses)- A74% (31)
- B10% (4)
- C2% (1)
- D14% (6)
Explanation
The best way to solve this issue is to remove network drivers and restart the computer. Boot up in safe mode and reinstall the drivers.
Topics
Community Discussion
No community discussion yet for this question.