220-802 · Question #106
A user is installing Windows 7 on a PC with a RAID card. The user has verified all of the cables are connected correctly, but the installation media does not detect any hard drives. Which of the…
The correct answer is D. Select load driver. When Windows installer cannot detect drives managed by a RAID controller, the required driver must be loaded manually because it is not included in the default Windows installation media.
Question
A user is installing Windows 7 on a PC with a RAID card. The user has verified all of the cables are connected correctly, but the installation media does not detect any hard drives. Which of the following should the user do to help detect the hard drives?
Options
- APress F8 when prompted
- BHit the refresh button to force a re-detect
- CEnable PATA in the BIOS
- DSelect load driver
How the community answered
(39 responses)- A8% (3)
- B3% (1)
- C13% (5)
- D77% (30)
Why each option
When Windows installer cannot detect drives managed by a RAID controller, the required driver must be loaded manually because it is not included in the default Windows installation media.
F8 at boot accesses Windows advanced startup options after an OS is installed, and has no effect during a fresh installation wizard.
There is no refresh button in the Windows 7 installer that forces a hardware re-detection for storage controllers.
Enabling PATA in the BIOS configures legacy IDE mode and is unrelated to a RAID controller's driver requirement.
Windows 7 installation media does not include drivers for all third-party RAID controllers, so the installer cannot enumerate the logical drives presented by the RAID card. Using 'Load Driver' during the 'Where do you want to install Windows?' step allows the technician to supply the OEM RAID controller driver from removable media, after which the installer can detect and present the available drives. This is a standard procedure for RAID and SAS controllers not natively supported by the Windows installer.
Concept tested: Loading third-party storage drivers during Windows installation
Source: https://learn.microsoft.com/en-us/windows-hardware/manufacture/desktop/windows-setup-supported-platforms-and-cross-platform-deployments
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