CompTIA
220-802 · Question #1025
220-802 Question #1025: Real Exam Question with Answer & Explanation
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Question
A user calls the helpdesk to report that print jobs coming from a laser printer in the office are losing most of their toner due to being touched by hand smudge. The printer was recently serviced with a new fuser unit. Which of the following problems is MOST likely affecting the printer?
Options
- AThe fuser is not heating up to proper temperature levels necessary.
- BThe pickup rollers are likely dirty and leaving paper dust on all printed pages.
- CThe printer's firmware was not updated with the installation of the new fuser.
- DThe fuser was installed backwards and is not evenly heating printed pages.
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