A user reports their laptop is shutting down each time they are idle for a short period of time. Which of the following options would the technician use to remedy the issue?

The correct answer is B. Power Options. Power Options in Windows Control Panel controls sleep, hibernate, and shutdown behavior based on inactivity timers. When a laptop shuts down after a short idle period, the Power Plan settings are configured too aggressively - likely setting the sleep or hibernate timer to a…

Hardware and network troubleshooting

Question

Options

ADisk Management
BPower Options
CDisplay
DSystem Performance

How the community answered

(41 responses)

B
93% (38)
C
2% (1)
D
5% (2)

Explanation

Power Options in Windows Control Panel controls sleep, hibernate, and shutdown behavior based on inactivity timers. When a laptop shuts down after a short idle period, the Power Plan settings are configured too aggressively - likely setting the sleep or hibernate timer to a very short duration. The technician would navigate to Power Options and adjust the 'Put the computer to sleep' setting to a longer duration or 'Never.' Disk Management handles storage partitions, Display settings control screen resolution and orientation, and System Performance adjusts visual effects - none of these affect idle shutdown behavior.

Topics

#power management#sleep settings#Control Panel#laptop configuration

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