220-801 · Question #1168
A user reports that the mobile device in use has a very dim display. Which of the following is a possible solution for this issue?
The correct answer is B. Adjust configurations/settings. A dim display on a mobile device is most commonly caused by software settings such as low brightness, adaptive/auto-brightness adjusting to ambient light, or a power-saving mode that reduces screen brightness to conserve battery. Adjusting these settings is the first and…
Question
A user reports that the mobile device in use has a very dim display. Which of the following is a possible solution for this issue?
Options
- APerform a soft reset
- BAdjust configurations/settings
- CReinstall the OS
- DReplace the power cord
How the community answered
(31 responses)- A3% (1)
- B94% (29)
- C3% (1)
Explanation
A dim display on a mobile device is most commonly caused by software settings such as low brightness, adaptive/auto-brightness adjusting to ambient light, or a power-saving mode that reduces screen brightness to conserve battery. Adjusting these settings is the first and simplest fix. A soft reset (A) addresses software crashes, not display brightness. Reinstalling the OS (C) is an extreme measure not warranted for a brightness issue. Replacing the power cord (D) is irrelevant since mobile devices use batteries and display brightness is not directly controlled by the charger.
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