220-801 Exam Questions
1,186 real 220-801 exam questions with expert-verified answers and explanations. Page 1 of 24.
- Question #1Networking
Which of the following is the correct pin out for T568B?
T568Bcable wiringRJ45Ethernet standards - Question #2Networking
Which of the following lists the correct non-overlapping channels in 2.4 GHz?
wireless channels2.4 GHznon-overlapping channelsWi-Fi - Question #3Hardware and network troubleshooting
A home user working outside an office reports that their laptop is no longer connecting to the Internet. Which of the following would a technician recommend to check FIRST?
wireless connectivitylaptop troubleshootingwireless switchInternet connection - Question #4Hardware and network troubleshooting
A technician installed a new docking station for a user and they have lost the ability to connect to the network. Which of the following is the MOST likely reason?
docking stationdevice driversnetwork connectivitytroubleshooting - Question #5Hardware
Which of the following expansion slots uses a serial connection?
PCIeexpansion slotsserial connectionPCI - Question #6Hardware
Which of the following provides the MOST storage capacity?
optical storageBlu-raystorage capacitymedia types - Question #7Hardware
Which of the following provides the BEST protection from brown outs?
UPSpower protectionbrown outsurge suppressor - Question #8Hardware
Proper lifting technique for heavy items is:
safety procedureslifting techniquephysical safety - Question #9Hardware
When a grounding strap is not available, a technician can ground by touching the computer's:
ESD protectiongroundingstatic dischargesafety - Question #10Hardware
A technician needs to configure a computer with an external storage drive. Which of the following interfaces would provide the FASTEST throughput?
eSATAUSB 2.0external storageinterface throughput - Question #11Hardware
Which of the following for which of the following cable style connector?
composite videoRCA connectordisplay connectorscable types - Question #12Hardware
A technician replaces a computer's NIC with a wireless card. The user wants to save the NIC. Which of the following should the technician use to preserve the NIC?
ESD protectionanti-static bagcomponent storageNIC - Question #13Hardware
A technician needs to replace a computer's hard drive. Which of the following should the technician do FIRST?
safety procedureshard drive replacementpower disconnectESD - Question #14Hardware
When a user's computer boots, a message shows that reads: "Alert! Cover previously removed." Which of the following was configured in the BIOS to cause this alert?
BIOSintrusion detectionchassis intrusionsecurity settings - Question #15Networking
Which of the following ports is used by default for IMAP traffic?
IMAPport numbersemail protocolsTCP ports - Question #16Networking
Which of the following ports is used for POP3 traffic by default?
POP3port numbersemail protocolsTCP ports - Question #17Hardware and network troubleshooting
A technician is asked to verify that a CAT5 patch cord, created by another technician, is in working order. Which of the following tools should the technician use to verify the pat...
cable testerCAT5patch cord verificationnetwork tools - Question #18Hardware
Which of the following is the FIRST thing a technician should do before putting their hand inside a computer case?
ESD protectionstatic dischargesafety proceduresgrounding - Question #19Hardware
Which of the following socket types is for an Intel CPU?
CPU socketsIntelsocket 1156processor compatibility - Question #20Networking
Which of the following cable types is MOST often found in Plain Old Telephone Service (POTS)?
POTSCAT3telephone wiringcable types - Question #21Hardware
Which of the following memory types has 184 pins?
DDRmemory specifications184-pinDIMM - Question #22Hardware
The term SFF refers to which of the following?
SFFform factormotherboard size - Question #23Networking
A threaded coaxial connector used to connect to a TV tuner is MOST often referred to as which of the following?
F-connectorcoaxial cableTV tunerconnectors - Question #24Networking
A dial-up modem uses which of the following types of connectors?
RJ-11dial-up modemconnectors - Question #25Hardware
The MAXIMUM transfer rate of eSATA is:
eSATAtransfer ratestorage interface - Question #26Hardware
A technician installs a new high-end gaming card into a computer but is not seeing any video. Which of the following power connectors did the technician MOST likely forget to insta...
GPU power connectorPCIe powergraphics cardpower supply - Question #27Hardware and network troubleshooting
A PC cannot connect to the network. A network card was purchased without documentation or driver discs. Which of the following is the BEST way to install it into this machine?
NIC driver installationnetwork cardoffline driver install - Question #28Hardware
Which of the following requires a MINIMUM of four hard drives?
RAID 10RAID levelsminimum drivesstorage - Question #29Hardware
A coworker has reported that someone has engaged in prohibited activity. The supervisor has asked the technician to quarantine the PC until police arrive. Which of the following sh...
chain of custodyincident responseprohibited activityforensics - Question #30Hardware
A customer has asked for the ability to operate dual digital monitors. Which of the following is the BEST solution for accomplishing this?
dual monitorsDVIvideo carddisplay output - Question #31Hardware
A customer has purchased a 1TB internal hard drive. The customer would like to have it installed as a data drive in their existing system. The technician discovers there is no spar...
power supply connectorshard drive installationpower splitterMolex - Question #32Networking
Which of the following pin pairs remain with the same wire color for either T568A or T568B?
T568AT568Btwisted pair wiringpin pairs - Question #33Hardware
Which of the following would be included when documenting the MOST recent policy on corporate behavior?
documentationpolicy versioningrevision datescorporate policy - Question #34Networking
Which of the following represents a wiring standard for connectors of twisted pair cables?
T568Awiring standardtwisted pairconnectors - Question #35Networking
Which of the following connectors would be found on a coaxial cable? (Select TWO).
BNC connectorF-connectorcoaxial cableconnectors - Question #36Hardware
Which of the following BIOS features should be enabled to increase security of the physical computer?
BIOS securitychassis intrusion detectionphysical securityCMOS - Question #37Hardware
Which of the following amounts of memory BEST represents the upper limit of RAM when using a 32-bit architecture?
32-bit architectureRAM limitmemory addressing4GB ceiling - Question #38Hardware
Which of the following would be an example of prohibited content?
prohibited contentacceptable use policysecurity awareness - Question #39Hardware
Which of the following is NOT a best practice when prohibited activity is suspected?
incident responseevidence preservationforensicsprohibited activity - Question #40Hardware
When installing multiple SCSI drives in a system, which of the following is correct?
SCSI IDSCSI configurationdrive addressingstorage - Question #41Mobile devices
A user, Joe, notices his laptop performance decreases while playing multimedia files. Which of the following would MOST likely increase performance?
SODIMMlaptop memory upgrademultimedia performanceRAM - Question #42Virtualization and cloud computing
Which of the following would be the MOST important factor to consider when building a virtualization workstation?
virtualization workstationRAMCPU coressystem requirements - Question #43Networking
A technician completing a server room build out encounters a bundle of un-terminated network cables that are not labeled. Which of the following tools would be the BEST to determin...
toner probecable tracingnetwork toolsserver room - Question #44Hardware and network troubleshooting
After making a long CAT5 cable, the technician fears that the cable may have been damaged during the pull, but does not have a cable tester. Which of the following would be the BES...
multimetercable testingCAT5continuity testing - Question #45Hardware
Which of the following are standard AMD processor socket types? (Select TWO).
AMD CPU socketsocket 940socket Fprocessor socket - Question #46Hardware
Which of the following is the form factor of a standard VGA connector?
VGA connectorDB-15display interfacesconnector types - Question #47Mobile devices
A technician is going to install a gigabit Ethernet adapter into a laptop for a customer. Which of the following technologies is MOST likely being used in this installation?
ExpressCardlaptop expansiongigabit Ethernetmobile networking - Question #48Hardware
A technician is installing a liquid cooling system for a high-end gaming PC. Which of the following liquids is MOST likely used for cooling?
liquid coolingthermal managementPC coolingcooling systems - Question #49Networking
Which of the following ISP types requires an RJ-11 connection to the PC?
dial-upRJ-11ISP typesmodem - Question #50Hardware
In order to use an Intel Core 2 Duo processor, which of the following sockets MUST be on the motherboard?
CPU socketsLGA 775Intel Core 2 Duomotherboard compatibility