220-702 Exam Questions

Which of the following is the access level of a user that belongs to both the Administrators and Users groups?

Which of the following contains the user profile directory for Microsoft Windows 2000 and XP?

Two users share the same Windows 7 computer. The first user creates a document intended to be used by both users, and then logs off. The second user logs on and types the name of t...

Which of the following will MOST likely happen if a laser printer displays `15% fuser remaining'?

Which of the following should the technician do FIRST when removing a paper jam?

Which of the following does an out-of-memory error indicate on a printer?

A home user wants to setup a wireless network. Which of the following would be the MOST important consideration?

A technician suspects the AC voltage into a PC power supply is bad. Which of the following tools would MOST likely be used to confirm the diagnosis?

A technician needs to ping a client's machine that the technician is working on, to ensure that the network card is functioning correctly. Which of the following IP addresses shoul...

CompTIA 220-702 Exam Which of the following are encrypted protocols? (Select TWO).

Which of the following network modifications should be implemented to extend the wireless network range and allow out-of-range users to share the Internet connection?

A technician turns on a PC and before the computer boots up, the technician is prompted for a password. The technician does not know the password. Which of the following can the te...

A technician is renaming files on a PC from a command prompt and is currently in the root of drive C:. Which of the following commands should the technician use to move to a differ...

A technician is dispatched to a malware infected system. Upon arrival, the technician notices the malware's pop-up on the screen. Which of the following boot methods would the tech...

A technician is dispatched to a system that will not go beyond the Windows XP splash screen. Which of the following, after restart, would allow the technician to load Windows XP?

Which of the following commands would be used to move the working directory from C:\ to C:\Windows?

Which of the following commands will make exact duplicates of files and directory trees?

A system administrator has disabled USB ports after experiencing several virus outbreaks. A user needs to transfer several extremely large work related files from their home deskto...

A user is unable to view any DVDs on their laptop which has a DVD-ROM drive installed. After further investigation, the technician realizes that there is not any DVD-ROM or CD-ROM...

A technician notices that the WAP keeps getting a different IP address after it is restarted. Which of the following is the FIRST step to take to ensure the IP address assigned doe...

Windows 7 has notified a user that it has blocked access to the following address in Internet Explorer: ftp://ftp.microsoft.com:21. Which of the following Windows features should t...

A PC administrator is trying to implement BitLocker full disk encryption but the PC reports that a security module is not found. Which of the following should the administrator do...

A user has recently added a second IDE CD-RW drive to a machine in addition to the primary DVD-ROM drive. The drive opens and closes; however, they do not see it show up in Windows...

A user states that their work PC has become infected with a virus. Which of the following should the technician do FIRST?

A technician is troubleshooting a monitor displaying a blank screen and the power indicator light is on. Which of the following should the technician do next?

When troubleshooting an 802.11g network. Which of the following can interfere with the network?

After visiting the Windows Update website on a Windows 2000 computer and installing all updates, a user reports that they are unable to select any resolution above 640X480 with six...

A user needs assistance in troubleshooting a printing problem. The print job seems to process correctly at the workstation but never comes out of the printer. Which of the followin...

A technician has just completed a CPU upgrade on a motherboard. Which of the following will MOST likely cause the PC not to boot?

A Windows workstation is taking an excessive amount of time to load the desktop after login. Which of the following could be causing the issue?

A client purchased a new internal hard drive to act as a second drive on a legacy machine. When the client attempts to install the drive, the cable connector on the new drive is no...

A user copied files from a CD and now the files can only be opened as read-only. Which of the following utilities can be used to allow the user the ability to edit the files?

A user reports that every time they start up their computer it stops with a bluescreen error. Which of the following methods will give an alternate method of trying to start up a W...

Which of the following is the default system directory for Windows 2000?

Bob, a support technician, is trying to locate a particular registry key using REGEDIT.EXE, on a Windows 2000 PC. Which of the following is the BEST method of doing this?

Which of the following command line tools can be used to display the default gateway, IP address, and DNS servers currently being used by a host?

Which of the following command line utilities allows a technician to create a new directory?

Which of the following switches for the FORMAT command line utility allows Bob, a technician, to format a floppy disk the FASTEST?

Which of the following groups should a user be added to for the ability to restore files, without granting any ownership privileges?

Which of the following utilities would a technician use to prevent a service from starting during system startup?

A customer reports to Karen, a technician, that a PC's video card has recently been upgraded and the computer reboots randomly. The last few restarts have happened during movie pla...

A technician has installed a secondary hard drive for a computer. However, the hard drive is not appearing under My Computer. The disk is receiving power, and appeared on the POST...

A customer, Karen, moved a personal computer from one room to another. The computer's power LED is on, but the display's screen indicates no signal is available. Which of the follo...

In which of the following locations will a technician start and stop the print spooler?

A technician discovers that RAM modules are overheating. Which of following is best practice in this situation?

A laptop operates on battery power when connected with an AC adapter. Once the battery discharges, the computer turns off and will not turn back on. Which of the following are the...

A user reports it takes a long time to load all applications and the hard drive LED is showing constant activity. Which of the following is MOST likely the issue?

A user states that all their incoming mail is showing that it is behind three hours. All other users have the correct time. Which of the following should the technician check?

The local library has several public desktops and is concerned about PCs being opened and components being stolen. Which of the following could prevent this?

A network printer will not print. The printer is online and visible. All the print jobs complete but the printer will not operate. Which of the following is the MOST likely cause?