CompTIA
220-702 · Question #27
After visiting the Windows Update website on a Windows 2000 computer and installing all updates, a user reports that they are unable to select any resolution above 640X480 with sixteen colors. Which…
The correct answer is B. Reinstall device drivers for the video card from the manufacturer's website. See the full explanation below for the reasoning.
Question
After visiting the Windows Update website on a Windows 2000 computer and installing all updates, a user reports that they are unable to select any resolution above 640X480 with sixteen colors. Which of the following procedures should the technician complete FIRST? CompTIA 220-702 Exam
Options
- AIncrease the amount of shared video memory in the BIOS settings.
- BReinstall device drivers for the video card from the manufacturer's website.
- CSet Hardware Acceleration for the video card to full in the advanced area of Display Settings.
- DUninstall the Windows Service Pack that had been installed most recently.
How the community answered
(21 responses)- A14% (3)
- B71% (15)
- C10% (2)
- D5% (1)
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