CompTIA
220-602 · Question #6
Which of the following should a technician do FIRST to troubleshoot a users network connectivity problem?
The correct answer is D. PING the users workstation. See the full explanation below for the reasoning.
Question
Which of the following should a technician do FIRST to troubleshoot a users network connectivity problem?
Options
- ARun TRACERT from the users workstation.
- BStart with the Last Known Good Configuration and reboot the computer.
- CReplace the network interface card (NIC).
- DPING the users workstation.
How the community answered
(50 responses)- A14% (7)
- B4% (2)
- C8% (4)
- D74% (37)
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