CompTIA
220-602 · Question #492
A user reports the computer displays a bluescreen after running Windows Update. The stop message begins with, IRQL_NOT_LESS_OR_EQUAL. The user does not know which updates installed. Which of the…
The correct answer is A. Windows Update installed an incompatible device driver. See the full explanation below for the reasoning.
Question
A user reports the computer displays a bluescreen after running Windows Update. The stop message begins with, IRQL_NOT_LESS_OR_EQUAL. The user does not know which updates installed. Which of the following is MOST likely cause of the problem?
Options
- AWindows Update installed an incompatible device driver.
- BThe user selected one or more updates incompatible with the operating system.
- CWindows Update raised the security level of the PC causing a conflict with an application.
- DThe local anti-virus software caused a partial installation of the updated files. System file versions are now mismatched.
How the community answered
(17 responses)- A76% (13)
- B12% (2)
- C6% (1)
- D6% (1)
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