CompTIA
220-602 · Question #488
A user reports that their computer will no longer boot and is displaying a non-system disk or disk error message. While troubleshooting the problem, the technician notices a scraping noise within…
The correct answer is A. The internal hard drive has failed and needs to be replaced. See the full explanation below for the reasoning.
Question
A user reports that their computer will no longer boot and is displaying a non-system disk or disk error message. While troubleshooting the problem, the technician notices a scraping noise within the PC when it is powered on. Which of the following BEST describes the problem?
Options
- AThe internal hard drive has failed and needs to be replaced.
- BAntivirus software must be run in order to clean the system from infection.
- CWindows must be reinstalled in order to reinitialize the hard drive.
- DAn internal data cable is loose and needs to be re-secured to the hard drive.
How the community answered
(20 responses)- A70% (14)
- B5% (1)
- C15% (3)
- D10% (2)
Community Discussion
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