CompTIA
220-602 · Question #467
A customer is having trouble accessing a particular website. The technician notices that it is a secured website. Which of the following steps should the technician take in the troubleshooting…
The correct answer is B. In the Internet Options applet, click the Content tab, and then click Clear SSL State. See the full explanation below for the reasoning.
Question
A customer is having trouble accessing a particular website. The technician notices that it is a secured website. Which of the following steps should the technician take in the troubleshooting process?
Options
- AIn the Internet Options applet, click the Programs tab, and then click Reset Web Settings.
- BIn the Internet Options applet, click the Content tab, and then click Clear SSL State.
- CIn the Internet Options applet, click the Advanced tab, and then check Move system caret with focus/selection changes.
- DShut down the computer and wait for five minutes.
How the community answered
(51 responses)- A6% (3)
- B78% (40)
- C14% (7)
- D2% (1)
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