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220-602 · Question #42

220-602 Question #42: Real Exam Question with Answer & Explanation

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Question

A technician receives a service call for a laptop that is locking up. The user reports that no hardware or software changes have been made. Which of the following actions should the technician take next?

Options

  • AReplace the memory.
  • BCheck the BIOS settings.
  • CRun a hardware diagnostic.
  • DRe-install the operating system.

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