CompTIA
220-602 · Question #360
A user states that their laptop shuts down when they use the laptop in on their lap but it does not shut down when they use it on the desk. The problem continues when the technician uses compressed…
The correct answer is D. The user is blocking the intake for the system fan. See the full explanation below for the reasoning.
Question
A user states that their laptop shuts down when they use the laptop in on their lap but it does not shut down when they use it on the desk. The problem continues when the technician uses compressed air to clear dust from the heatsink. Which of the following explains the issue?
Options
- AThe hard drive is being over-clocked and is causing the system to over heat.
- BThe fans are not spinning at full speed.
- CThe heatsink is made of copper which has low thermal properties.
- DThe user is blocking the intake for the system fan.
How the community answered
(24 responses)- A13% (3)
- B4% (1)
- C4% (1)
- D79% (19)
Community Discussion
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