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CompTIA

220-602 · Question #319

When a user logged in this morning, the users computer has no sound. After checking connections to the speakers and volume controls in Windows, there is still no sound. Which of the following tools…

The correct answer is D. Device Manager to see if the sound card is recognized. See the full explanation below for the reasoning.

Question

When a user logged in this morning, the users computer has no sound. After checking connections to the speakers and volume controls in Windows, there is still no sound. Which of the following tools could be used to further troubleshoot this problem?

Options

  • ATask Manager to see if the sound card software is functioning.
  • BEvent Viewer to see if the user deleted the sound card driver.
  • CSystem Configuration Utility to see if the sound card is configured.
  • DDevice Manager to see if the sound card is recognized.

How the community answered

(26 responses)
  • A
    12% (3)
  • B
    4% (1)
  • C
    8% (2)
  • D
    77% (20)

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