CompTIA
220-602 · Question #311
A customer states that they cannot print from their laser printer. The printer displays a Paper Jam error. Upon inspection there is no paper jam. The only indication is a clicking sound when the…
The correct answer is A. Feed roller gear is broken. See the full explanation below for the reasoning.
Question
A customer states that they cannot print from their laser printer. The printer displays a Paper Jam error. Upon inspection there is no paper jam. The only indication is a clicking sound when the user tries to print. Which of the following is the MOST likely cause?
Options
- AFeed roller gear is broken.
- BFeed rollers are dirty.
- CFuser has overheated.
- DToner cartridge needs to be replaced.
How the community answered
(43 responses)- A72% (31)
- B16% (7)
- C7% (3)
- D5% (2)
Community Discussion
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