A user states that they can use their laptop when attached to AC power, but it will not charge a new battery. Which of the following is the MOST likely problem?

The correct answer is D. Faulty charging circuit. See the full explanation below for the reasoning.

Question

A user states that they can use their laptop when attached to AC power, but it will not charge a new battery. Which of the following is the MOST likely problem?

Options

AFaulty AC adapter
BButton board has failed
CLoose DC jack
DFaulty charging circuit

How the community answered

(51 responses)

A
2% (1)
B
6% (3)
C
8% (4)
D
84% (43)

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