CompTIA
220-602 · Question #268
A technician finishes installing a new application on a PC and reboots. Now the system locks up and will not finish loading Windows. Which of the following should the technician do to resolve this…
The correct answer is D. Boot into safe mode, uninstall the new application and reboot. See the full explanation below for the reasoning.
Question
A technician finishes installing a new application on a PC and reboots. Now the system locks up and will not finish loading Windows. Which of the following should the technician do to resolve this issue?
Options
- ABoot into safe mode and using regedit remove all entries related to the newly installed software.
- BPower the PC off and then back on until Windows loads.
- CReimage the computer; the OS has been corrupted.
- DBoot into safe mode, uninstall the new application and reboot.
How the community answered
(50 responses)- A4% (2)
- B4% (2)
- C8% (4)
- D84% (42)
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