CompTIA
220-602 · Question #262
220-602 Question #262: Real Exam Question with Answer & Explanation
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Question
A user reports that a computer reboots several times a day unexpectedly. Configuration management shows that the machine recently had a second hard drive and a DVD-ROM burner installed. Which of the following BEST describes the troubleshooting steps?
Options
- AReplace the primary and secondary hard drive with one larger capacity unit. Now only one drive will be connected which reduces the need for the extra drive.
- BHave the user maintain a log of what application is in use when the machine reboots. Once a pattern is established, the problem can be further evaluated.
- CDetermine the available wattage offered by the power supply and ensure it meets the power needed for all of the system components.
- DReplace the users computer with a more robust workstation.
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