CompTIA
220-602 · Question #262
A user reports that a computer reboots several times a day unexpectedly. Configuration management shows that the machine recently had a second hard drive and a DVD-ROM burner installed. Which of the…
The correct answer is C. Determine the available wattage offered by the power supply and ensure it meets the power needed for all of the system components. See the full explanation below for the reasoning.
Question
A user reports that a computer reboots several times a day unexpectedly. Configuration management shows that the machine recently had a second hard drive and a DVD-ROM burner installed. Which of the following BEST describes the troubleshooting steps?
Options
- AReplace the primary and secondary hard drive with one larger capacity unit. Now only one drive will be connected which reduces the need for the extra drive.
- BHave the user maintain a log of what application is in use when the machine reboots. Once a pattern is established, the problem can be further evaluated.
- CDetermine the available wattage offered by the power supply and ensure it meets the power needed for all of the system components.
- DReplace the users computer with a more robust workstation.
How the community answered
(19 responses)- B5% (1)
- C84% (16)
- D11% (2)
Community Discussion
No community discussion yet for this question.