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CompTIA

220-602 · Question #250

An end user reports that they are unable to access any websites or network resources by the fully qualified domain name (FQDN); however, the technician is able to access these resources by IP…

The correct answer is A. The customers DNS server is unavailable. See the full explanation below for the reasoning.

Question

An end user reports that they are unable to access any websites or network resources by the fully qualified domain name (FQDN); however, the technician is able to access these resources by IP address. Which of the following is the MOST likely cause for this problem?

Options

  • AThe customers DNS server is unavailable.
  • BThe customer has an incorrect default gateway.
  • CThe customer has a bad NIC card.
  • DThe customer does not have an IP address.

How the community answered

(29 responses)
  • A
    72% (21)
  • B
    3% (1)
  • C
    17% (5)
  • D
    7% (2)

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