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220-602 · Question #176

A technician gets a call from a customer with a Windows XP computer. The customer has just installed a new program in their computer. When the customer opens a file, it opens in a program that the…

The correct answer is A. Control Panel>Tools>Folder Options>File Types. See the full explanation below for the reasoning.

Question

A technician gets a call from a customer with a Windows XP computer. The customer has just installed a new program in their computer. When the customer opens a file, it opens in a program that the customer does not want to use. Which of the following is the correct path to change the file extension back to the customers preference?

Options

  • AControl Panel>Tools>Folder Options>File Types
  • BControl Panel>Tools>Folder Options>Offline Files>Advanced
  • CControl Panel>Tools>Folder Options>View>Restore Defaults
  • DControl Panel>Tools>Folder Options>View>Reset all folders

How the community answered

(60 responses)
  • A
    75% (45)
  • B
    3% (2)
  • C
    7% (4)
  • D
    15% (9)

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