CompTIA
220-602 · Question #173
A technician wants to enable help desk support staff to initiate help desk sessions rather than have users send invitations. Which of the following is the BEST course of action?
The correct answer is D. Enable Remote Desktop on all computers. See the full explanation below for the reasoning.
Question
A technician wants to enable help desk support staff to initiate help desk sessions rather than have users send invitations. Which of the following is the BEST course of action?
Options
- AEnable Offer Remote Assistance on the users computers.
- BEnable Offer Remote Assistance on the help desk computers.
- COffer training to users about Remote Desktop Support.
- DEnable Remote Desktop on all computers.
How the community answered
(26 responses)- A19% (5)
- B8% (2)
- C4% (1)
- D69% (18)
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