CompTIA
220-602 · Question #144
A technician is onsite at a customers office. The technician needs to call home, but there is no cell coverage at the customers office. Which of the following is the BEST action for the technician…
The correct answer is D. Ask the customer for permission to make a short personal phone call. See the full explanation below for the reasoning.
Question
A technician is onsite at a customers office. The technician needs to call home, but there is no cell coverage at the customers office. Which of the following is the BEST action for the technician to take?
Options
- AFind a free telephone in the office and place the phone call home
- BThe technician should inform the customer that they are going to make a phone call on their phone
- CThe technician should inform the customer that they are going to take a break to find cell coverage to make a call
- DAsk the customer for permission to make a short personal phone call
How the community answered
(47 responses)- A4% (2)
- B9% (4)
- C2% (1)
- D85% (40)
Community Discussion
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