CompTIA
220-602 · Question #106
A user reports that each time a specific program is used the program locks up. Which of the following actions should a technician take FIRST?
The correct answer is C. Verify that the program is compatible. See the full explanation below for the reasoning.
Question
A user reports that each time a specific program is used the program locks up. Which of the following actions should a technician take FIRST?
Options
- AUpgrade the memory in the computer.
- BUninstall and re-install the program.
- CVerify that the program is compatible.
- DCheck for other nonworking programs.
How the community answered
(36 responses)- A11% (4)
- B3% (1)
- C81% (29)
- D6% (2)
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