220-301 Exam Questions

A user reports that a PC that worked before lunch will now only boot into Safe Mode. Which of the following questions is likely to help MOST in isolating the problem?

What causes a Laser printer to generate a totally black page?

What is the proper storage environment for OPC (organic photo-conducting) drums?

A user reports that a PC is experiencing intermittent lockups after installing a sound card. There is a non PnP (non plug and play) internal modem installed in addition to the new...

Which SCSI ID is usually reserved for the SCSI controller?

Which two of the following expansion cards are found in a CNR (communication and networking riser) format? (Select TWO)

What effect can Caller ID devices on a phone line used by an analog 56 Kbps modem have on modem connections? (Select TWO)

A customer has an outdated system that uses the older AT style Form Factor. The customer is interested in purchasing a newer system that uses the ATX Form Factor. What are three di...

An employer maintains various hazardous chemicals onsite to clean residue from parts and equipment. What should an employer maintain to uphold best practices and industry standards...

How many pins does the connector of a SCSI 2 internal CD-ROM drive have?

A technician must enable Int13h support on a SCSI controller card in order to use which device?

How many pins does a standard IDE cable have?

Which kind of RAM is used for CPU caching?

How many print head pins are there on a high-speed LQ Dot Matrix printer?

A client reports a problem with a slow connection to the Internet using a 56 Kbps modem. What are the two MOST likely causes of the problem? (Select TWO)

A faulty CD-ROM is replaced in a PC. The user complains that they can no longer hear music from their CD through the speakers via the soundcard. It is possible to hear all Windows...

Which of the following protocols is normally used to send e-mail?

What is the standard connector for CAT5e UTP cabling?

Which I/O Port has an external D-shaped connector with a total of 9 male pins in 2 rows?

An A+ Professional is asked to add a second ATA hard drive. The supervisor states that the hard drive must be on the same data cable to assure the same access speed. To what should...

What can a technician do in the CMOS?

Which type of cable features a metallic foil shield around each pair of wires as well as around the group of paired wires, and uses RJ-45 connectors?

Which PC component normally comes in PGA, SEC, and SEP packaging? ActualTests.com

What is the approximate data transfer rate of a 802.11b Wireless connection?

What is the approximate data transfer rate of a 802.11b Wireless connection?

Which of the following voltages does an ATX power supply support?

What happens in the fusing stage of the Laser printing process?

A user tells an A+ Certified Technician that they would like to add a brand new 120 GB hard drive to their Pentium 2 system. Which problem is MOST likely to occur?

What is the Data Bus width of an ISA slot?

What does cache memory speed up?

Which two of the following should be disconnected when working inside a PC to prevent electrical shock? (Select TWO)

Which two of the following motherboard components are FRUs (field replaceable units)? (Select TWO)

While installing a printer, the A+ Certified Technician discovers that it can be installed via a Parallel Port and also via a USB Port. Which port should be used?

Why should technicians use a ground strap during memory installation in a desktop PC?

What are two benefits of a UPS (uninterruptible power supply) with AVR (automatic voltage regulation)? (Select TWO)

How many pins do Ultra 320 SCSI cables have?

A user wants to listen to a CD on a computer running Windows 2000. However, when it starts playing there are no sounds from the speakers. A technician verifies that the speakers ar...

An A+ Certified Technician determines that an ATX system that does not power up is connected to a known good power source. There is no fan activity and the drives do not spin up. T...

Which statement is true about an Address Bus?

Which type of network cabling can have the greatest unassisted transmit range?

A salesperson is trying to sell an Internet connection for homes or businesses that uses existing ActualTests.com telephone company cabling. The connection sending and receiving sp...

A Windows 2000 user often gets an "Out of Disk Space" error. Which two actions should be taken to address this error? (Select TWO)

Which device allows a laptop/notebook computer to easily connect and disconnect with external monitors, keyboards, mice and other peripherals?

Which method is used to form the image on the paper in laser printing?

What is proper installation practice for installing DIMMs and RIMMs?

What is the result of slaving an ATAPI CD-ROM to an Ultra ATA hard drive?

A user reports that the message "Keyboard is Locked" is displayed when the PC is turned on. What should be done before using the computer?

What should a technician do with an old LiIon (lithium ion) battery?

An error occurs during POST on a PC. What does this indicate? (Select TWO)

What is the minimum number of hard drive(s) required to implement RAID 1?