CompTIA
220-301 · Question #1385
A technician is called to troubleshoot a PC where the end user installed additional memory. The end user informs the technician that the hard drive cable was disconnected while performing the…
The correct answer is B. The hard drive cable is reversed. Explanation/Reference:
Hardware and network troubleshooting
Question
A technician is called to troubleshoot a PC where the end user installed additional memory. The end user informs the technician that the hard drive cable was disconnected while performing the installation. The memory installation appears to be correct and the hard drive data cable and power cable is connected to the drive. Yet, the operating system does not load. What is the likely cause of the malfunction?
Options
- AThe CMOS battery is faulty and needs to be replaced.
- BThe hard drive cable is reversed.
- CThe operating system does not have the proper hard drive driver.
- DThe power cable is reversed.
How the community answered
(32 responses)- A19% (6)
- B72% (23)
- C6% (2)
- D3% (1)
Explanation
Explanation/Reference:
Topics
#hard drive cable#reversed cable#storage troubleshooting#IDE
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