A customer states that after someone borrowed a computer, a larger than normal black border appeared around the edge of the screen image. What is the MOST likely explanation?

The correct answer is B. Someone changed the screen resolution or refresh rate, but did not adjust the image size. Explanation/Reference:

Hardware and network troubleshooting

Question

A customer states that after someone borrowed a computer, a larger than normal black border appeared around the edge of the screen image. What is the MOST likely explanation?

Options

AThe monitor cable is loose
BSomeone changed the screen resolution or refresh rate, but did not adjust the image size.
CThe monitor brightness is turned down.
DSomeone intentionally reduced the horizontal and vertical image size by about 10%.

How the community answered

(40 responses)

A
8% (3)
B
80% (32)
C
10% (4)
D
3% (1)

Explanation

Explanation/Reference:

Topics

#monitor troubleshooting#screen resolution#display settings#image size

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