An administrator is investigating a technical outage. The management team wants information that includes the summary of the outage and actions taken. Which of the following documentation should the…

The correct answer is C. Incident report. An incident report documents key details such as the cause of the outage, steps taken to resolve it, and measures to prevent recurrence. It is a post-mortem analysis often shared with stakeholders to improve future response.

Submitted by eva_at· Mar 30, 2026Hardware

Question

An administrator is investigating a technical outage. The management team wants information that includes the summary of the outage and actions taken. Which of the following documentation should the administrator provide to the management team?

Options

AKnowledge base article
BNon-disclosure agreement
CIncident report
DStandard operating procedure

How the community answered

(33 responses)

A
3% (1)
B
3% (1)
C
88% (29)
D
6% (2)

Explanation

An incident report documents key details such as the cause of the outage, steps taken to resolve it, and measures to prevent recurrence. It is a post-mortem analysis often shared with stakeholders to improve future response.

Topics

#incident report#documentation#outage management#operational procedures

Community Discussion

No community discussion yet for this question.

Full 220-1202 Practice