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220-1202 · Question #73

A user takes a work-issued laptop home for the first time. When the user attempts to browse any website on the home internet, the user receives the following error: "This site cannot be reached." A…

The correct answer is C. DNS. The error 'This site cannot be reached' after a device's IP changes to DHCP on a home network typically indicates a Domain Name System (DNS) resolution problem.

Submitted by fatima_kr· Mar 30, 2026Network Troubleshooting

Question

A user takes a work-issued laptop home for the first time. When the user attempts to browse any website on the home internet, the user receives the following error:

"This site cannot be reached." A technician from work confirms that the static IP that was set up on the machine was changed back to DHCP. Which of the following needs to be corrected?

Options

  • AHTTPS
  • BVLAN
  • CDNS
  • DSMTP

How the community answered

(67 responses)
  • A
    6% (4)
  • B
    3% (2)
  • C
    79% (53)
  • D
    12% (8)

Why each option

The error 'This site cannot be reached' after a device's IP changes to DHCP on a home network typically indicates a Domain Name System (DNS) resolution problem.

AHTTPS

HTTPS is a secure communication protocol; issues with it would cause specific secure sites to fail, not all browsing due to a fundamental inability to reach any site by name.

BVLAN

VLANs segment networks and are typically not present or misconfigured in a way that causes general 'site cannot be reached' errors on a simple home network after a DHCP change.

CDNSCorrect

When a static IP is changed back to DHCP, the client relies on the DHCP server (usually the home router) to provide network configuration, including DNS server addresses. If the DNS server addresses are not correctly provided or configured, the computer cannot resolve domain names (like website addresses) to their corresponding IP addresses, leading to 'site cannot be reached' errors even if basic network connectivity exists.

DSMTP

SMTP is a protocol for sending email and has no direct relation to web browsing or name resolution issues.

Concept tested: Network troubleshooting; DNS resolution

Source: https://learn.microsoft.com/en-us/windows-server/networking/dns/what-is-dns

Topics

#DNS resolution#DHCP#Network troubleshooting#IP configuration

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