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220-1201 · Question #486

After a technician updated the wireless APs to 5GHz, users report they have degraded Wi-Fi performance. The technician tests for interference but finds none. Which of the following should the…

The correct answer is D. Add more access points for better coverage. The 5GHz band provides higher speeds but has a shorter range and weaker penetration through walls, so adding more access points improves coverage and signal strength, resolving performance degradation.

Submitted by lars.no· Mar 30, 2026Networking

Question

After a technician updated the wireless APs to 5GHz, users report they have degraded Wi-Fi performance. The technician tests for interference but finds none. Which of the following should the technician do next?

Options

  • ASelect a different channel.
  • BSwitch the Wi-Fi back to the 2.4GHz frequency.
  • CUpgrade the wireless drivers on the users' devices.
  • DAdd more access points for better coverage.

How the community answered

(51 responses)
  • A
    25% (13)
  • B
    14% (7)
  • C
    6% (3)
  • D
    55% (28)

Explanation

The 5GHz band provides higher speeds but has a shorter range and weaker penetration through walls, so adding more access points improves coverage and signal strength, resolving performance degradation.

Topics

#Wi-Fi 5GHz#Wireless troubleshooting#AP coverage

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