CompTIA
220-1201 · Question #483
A user goes to their office and forgets their laptop charger. After borrowing a charger, the user notices that the battery is charging slowly. Which of the following steps should a technician take…
The correct answer is C. Use a different power supply. Using a different power supply ensures the charger provides the correct wattage and amperage required by the laptop, which is necessary for the battery to charge at a normal rate.
Submitted by rohit_dlh· Mar 30, 2026
Question
A user goes to their office and forgets their laptop charger. After borrowing a charger, the user notices that the battery is charging slowly. Which of the following steps should a technician take first to charge the battery normally?
Options
- AAdjust laptop battery performance.
- BTry a different charging port.
- CUse a different power supply.
- DReplace the laptop battery.
How the community answered
(16 responses)- A6% (1)
- B19% (3)
- C69% (11)
- D6% (1)
Explanation
Using a different power supply ensures the charger provides the correct wattage and amperage required by the laptop, which is necessary for the battery to charge at a normal rate.
Topics
#Laptop power#AC adapter#Charger compatibility#Troubleshooting power
Community Discussion
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