220-1201 · Question #467
A user reports issues controlling the cursor on a company-owned laptop. The technician inspects the laptop and discovers a bulge under the trackpad. Which of the following components should the…
The correct answer is C. Battery. A bulge under the trackpad is a common sign of a swollen battery. A failing or expanding battery can physically interfere with the trackpad, causing cursor control issues, and should be replaced immediately for both functionality and safety reasons.
Question
A user reports issues controlling the cursor on a company-owned laptop. The technician inspects the laptop and discovers a bulge under the trackpad. Which of the following components should the technician replace first?
Options
- AMotherboard
- BHeat sink
- CBattery
- DTrackpad
How the community answered
(44 responses)- A5% (2)
- B2% (1)
- C82% (36)
- D11% (5)
Explanation
A bulge under the trackpad is a common sign of a swollen battery. A failing or expanding battery can physically interfere with the trackpad, causing cursor control issues, and should be replaced immediately for both functionality and safety reasons.
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