A user's Android phone has been randomly restarting. A technician investigates and finds several applications have been installed that are not available within the standard marketplace. Which of the…

The correct answer is B. The user downloaded malware. Random restarting of an Android phone and the presence of applications not from the standard marketplace strongly suggest the possibility of malware. Malware is a common cause of erratic behavior, including random restarts, especially when applications are installed from…

Security

Question

A user's Android phone has been randomly restarting. A technician investigates and finds several applications have been installed that are not available within the standard marketplace. Which of the following is most likely the cause of the issue?

Options

AThe OS update failed.
BThe user downloaded malware.
CThe device is in developer mode.
DThe over-the-air carrier update failed.

How the community answered

(19 responses)

A
11% (2)
B
79% (15)
C
5% (1)
D
5% (1)

Explanation

Random restarting of an Android phone and the presence of applications not from the standard marketplace strongly suggest the possibility of malware. Malware is a common cause of erratic behavior, including random restarts, especially when applications are installed from unofficial sources.

Topics

#Mobile device security#Malware#Android troubleshooting#Untrusted applications

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