CompTIA
220-1102 · Question #7
A user reports that antivirus software indicates a computer is infected with viruses. The user thinks this happened white browsing the internet. The technician does not recognize the interface with wh
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Security
Question
A user reports that antivirus software indicates a computer is infected with viruses. The user thinks this happened white browsing the internet. The technician does not recognize the interface with which the antivirus message is presented. Which of the following is the NEXT step the technician should take?
Options
- AShut down the infected computer and swap it with another computer
- BInvestigate what the interface is and what triggered it to pop up
- CProceed with initiating a full scan and removal of the viruses using the presented interface
- DCall the phone number displayed in the interface of the antivirus removal tool
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Topics
#Malware identification#Scareware#Rogue antivirus#Incident response