220-1102 · Question #36
A call center handles inquiries into billing issues for multiple medical facilities. A security analyst notices that call center agents often walk away from their workstations, leaving patient data…
The correct answer is B. Lock the workstations after five minutes of inactivity. The issue isn't about people being able to SEE the data from far away. The users are leaving their stations unattended for long periods of time, frequently. Only a lockout screen after 5 minutes of inactivity will solve that.
Question
A call center handles inquiries into billing issues for multiple medical facilities. A security analyst notices that call center agents often walk away from their workstations, leaving patient data visible for anyone to see. Which of the following should a network administrator do to BEST prevent data theft within the call center?
Options
- AEncrypt the workstation hard drives.
- BLock the workstations after five minutes of inactivity.
- CInstall privacy screens.
- DLog off the users when their workstations are not in use.
How the community answered
(24 responses)- A8% (2)
- B83% (20)
- C4% (1)
- D4% (1)
Explanation
The issue isn't about people being able to SEE the data from far away. The users are leaving their stations unattended for long periods of time, frequently. Only a lockout screen after 5 minutes of inactivity will solve that.
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