A user has a computer with Windows 10 Home installed and purchased a Windows 10 Pro license. The user is not sure how to upgrade the OS. Which of the following should the technician do to apply this license?

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B. Redeem the included activation key card for a product key. When a user purchases a new Windows 10 Pro license, it typically includes a product key that needs to be entered into the system to upgrade from Windows 10 Home and activate the Pro version. The technician should guide the user to redeem or locate this product key from their purchase to initiate the upgrade process.

Answer

A. Copy the c:\Windows\windows.1ic file over to the machine and restart. Copying a `.lic` file is not a standard or valid method for upgrading and activating Windows editions.

Answer

C. Insert a Windows USB hardware dongle and initiate activation. Windows licenses are typically activated using product keys or digital licenses, not external USB hardware dongles.

Answer

D. Activate with the digital license included with the device hardware. The digital license included with the device hardware is typically tied to the pre-installed Windows 10 Home edition and will not facilitate an upgrade to a newly purchased Pro license.

A user has a computer with Windows 10 Home installed and purchased a Windows 10 Pro license. The user is not sure how to upgrade the OS. Which of the following should the technician do to apply this…

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