220-1102 · Question #275
A user contacts a technician about an issue with a laptop. The user states applications open without being launched and the browser redirects when trying to go to certain websites. Which of the…
The correct answer is D. Malware. Malware is the broadest and most appropriate term here. It encompasses any malicious software - including adware, spyware, trojans, and browser hijackers - all of which can cause unauthorized program execution and browser redirection. A keylogger (A) silently records keystrokes…
Question
A user contacts a technician about an issue with a laptop. The user states applications open without being launched and the browser redirects when trying to go to certain websites. Which of the following is MOST likely the cause of the user's issue?
Options
- AKeylogger
- BCryptominers
- CVirus
- DMalware
How the community answered
(37 responses)- A3% (1)
- B3% (1)
- C8% (3)
- D86% (32)
Explanation
Malware is the broadest and most appropriate term here. It encompasses any malicious software - including adware, spyware, trojans, and browser hijackers - all of which can cause unauthorized program execution and browser redirection. A keylogger (A) silently records keystrokes but does not launch apps or redirect browsers. Cryptominers (B) hijack CPU/GPU resources for mining but typically don't cause visible app launches or browser redirects. A virus (C) is a specific subcategory of malware and is too narrow - the symptoms described point to malware in general, likely a browser hijacker or adware component.
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