220-1101 · Question #865
220-1101 Question #865: Real Exam Question with Answer & Explanation
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Question
A user reports a monitor, keyboard, mouse, and headset are no longer functioning. The user has restarted the laptop and tested an alternative headset and monitor, but the issue persists. The technician notices the user has a printer, USB-C hub, and AC adapter plugged into the laptop. Which of the following should the technician do to most likely resolve the issue?
Options
- AVerify the AC adapter voltage.
- BRepair the operating system.
- CReplace the user's USB-C hub.
- DReinstall the drivers for affected devices.
- EMake sure the printer is not drawing too much power.
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