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220-1101 · Question #739

220-1101 Question #739: Real Exam Question with Answer & Explanation

The correct answer is D: Check to see whether the website is HTTPS enabled.. After the implementation of SSL (Secure Sockets Layer) redirection, the inability of users to access certain web-based applications or content, like a random number generator, suggests a compatibility or compliance issue with HTTPS (HyperText Transfer Protocol Secure). The first

Hardware and network troubleshooting

Question

After an IT department implements SSL redirection, users report being unable to access a random number generator opened within a web browser. Which of the following should a technician do first to troubleshoot this issue?

Options

  • AEnsure that the computer supports secure socket communication.
  • BReport the affected user accounts to the IT department.
  • CReset the web browser cache.
  • DCheck to see whether the website is HTTPS enabled.

Explanation

After the implementation of SSL (Secure Sockets Layer) redirection, the inability of users to access certain web-based applications or content, like a random number generator, suggests a compatibility or compliance issue with HTTPS (HyperText Transfer Protocol Secure). The first troubleshooting step should be to verify if the website in question supports HTTPS, as SSL redirection forces connections to use HTTPS for security. If the website only operates over HTTP, it won't be accessible after SSL redirection is implemented, leading to the issues reported by

Topics

#Web Security#HTTPS#Troubleshooting#Networking Protocols

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